Zipline check-in kiosks remember a visitor’s history at a location and suggest residents based on previous visits for a smoother check-in experience.
At Zipline, we empathise with families who have lost their loved ones, and we understand that in sensitive situations like this, seeing a departed resident’s name appear can be upsetting.
To prevent a resident from appearing in the suggested list, please mark them as Unavailable in Zipline. This will remove their name from future kiosk suggestions.
How to update a resident’s status:
Go to People → Residents
Search for the resident’s name
Click View → Options
Select Mark as unavailable
