Zipline

Katie Hanlon

If you have been upgraded onto our new platform, see here for help articles about how to use the new Management Portal and user interface 

See a list of FAQ's relating to your Zipline Upgrade on 26 September 2022

What is the locations tab and how can you use it?

Managing host and visitor lists ensures a seamless experience for visitors when making a visitation booking or checking-in to see a host.

What is the Review Queue tab and how can you use it?

What is the People Directory tab and how can you use it?

What is the Visits tab and how can you use it?

Add, edit or delete user access in the Management Portal

Log into the Management Portal to set up automatic notifications for when a printer is out of paper

Add new visitor types to your Zipline system, customising entry requirements for each

How to update your locations visiting hours and density limits

Add new visitor flows to your Zipline system and customise entry requirements for each

Update Zipline visitor flows as frontline compliance requirements change to ensure visitors are provided with current conditions of entry

How to access and use the Executive Reporting Dashboard

All of your data can be exported into a .csv file

What are evidence requirements and how do you set them for specific visitor types?

What evidence can be captured and how do you add this into the check-in flow?

How do you add in multiple choice questions, directing visitors down different digital pathways based on their answers?