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Proof of Identity

Acceptance evidence to support the execution of a National Coordinated Criminal History Check

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Written by Jarrod Page
Updated over a month ago

In order for a National Coordinated Criminal History Check (NCCHC) to be executed, Zipline must first verify identity.

To verify identify, QuickStart will prompt candidates, employees and volunteers to provide evidence across the following categories:

  1. Commencement of Identification evidence

  2. Primary Use in the Community evidence

  3. Secondary Use in the Community evidence

In addition to the above, candidates, employees and volunteers will be asked for proof of identity and need to provide an image of themselves holding one of the supplied identification documents that contains a photo.


QuickStart does not provide onscreen details of all acceptable evidence from each category, below is a complete list of acceptable evidence.

Commencement of Identification

  • A full Australian Birth Certificate (not an extract or birth card);

  • A current Australian Passport (not expired);

  • A current Australian Citizenship Certificate;

  • A foreign passport (Supported by an Australian Visa)

  • A ImmiCard issued by the Department of Immigration and Border Protection

Note: Please provide evidence of change of name if applicable


Primary Use in Community

  • A current Australian driver licence, learner permit or provisional licence issued by a State or Territory, showing photo and the same name as claimed;

    For standard plastic cards - card needs to show expiry, photo and your name

    For a digital licence - we need the water mark, and QR code to verify this document, along with a photo, name and expiry date.

  • A current Australian passport (not expired, and not used in Commencement ID)

  • A current passport issued by a country other than Australia with a valid visa or valid entry stamp or equivalent; (not expired, and not used in Commencement ID)

  • A current proof of age or photo identity card issued by an Australian government agency in your name with photo and signature.

  • An ImmiCard issued by the Department of Immigration and Border Protection

  • For persons aged under 18 with no other Primary Use in Community Documents, a current student identification card with photo or signature.


Secondary Use in Community

  • DFAT issued Certificate of Identity;

  • DFAT issued Document of Identity;

  • DFAT issued United Nations Convention Travel Document (Titre de Voyage);

  • Foreign government issued documents (e.g. driver licences);

  • ATO Issued TFN document

  • Medicare Card;

  • Enrolment with the Australian Electoral Commission;(Individual’s name and showing their current address)

  • Security Guard/Crowd Control photo licence;

  • Evidence of right to a government benefit (DVA or Centrelink);

  • Consular photo identity card issued by DFAT;

  • Police Force Officer photo identity card;

  • Australian Defence Force photo identity card;

  • Commonwealth or state/territory government photo identity card;

  • Aviation Security Identification Card;

  • Maritime Security Identification Card;

  • Credit reference check;

  • Australian tertiary student photo identity document;

  • Australian secondary student photo identity document;

  • Certified academic transcript from an Australian university;

  • Trusted referees report;

  • Bank/Credit Card (Your card must contain your name, a signature and expiry date to be acceptable)


Need additional information? Please reach out to our Support Team who will provide additional guidance on evidence submission.

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