Document Cross-Fill is a feature that saves time by automatically reusing uploaded documents for multiple checks. Instead of uploading the same document again and again, the system detects if a document can also be applied to other outstanding checks and fills them in for you.
How it Works
When an admin user or worker uploads a document (like a driver’s licence or passport), the platform determines if it can also satisfy other checks. If so, it will automatically attach it to those checks.
For example:
A passport can be used for both Commencement of Identity and Visa Check requirements.
A driver’s licence can be used for both Primary ID and Driver’s Licence requirements.
This works across both Applications and Ongoing Compliance.
Which Documents Cross-Fill Where
Here are the current rules for cross-filling:
Passport, Birth Certificate, or Citizenship Certificate
→ Commencement of Identity
→ Visa Check
Driver’s Licence (front only, front + back, or learner’s permit)
→ Primary ID
→ Driver’s Licence
VEVO Certificate (admin upload only)
→ Commencement of Identity
→ Visa Check
Marriage Certificate or Change of Name Certificate
→ Name Change ID
→ Commencement of Identity
→ Primary ID
→ Secondary ID
→ Visa Check
→ Driver’s Licence
Notes
Cross-fill happens automatically once the feature is enabled in General Settings.
Some older setups may still display “Document Cross-Fill (Legacy)” in the Hacks section — this was for early vaccination compliance and works differently.
Cross-filling rules are not customisable.