Introducing Our New Status System for Police Checks
Historically, understanding where a police check is at has meant checking the status of three different checks on the left sidebar when reviewing a worker's progress. This has been confusing and led to queries about where things are at, and what's blocking further progress.
Our new all-in-one-check "Tasks" system is simpler and provides more clarity on the status of a police check at a glance. Notice most recent step performed is visible from the sidebar. If you want more details, you can click on the check and look at the right sidebar.
Phased Rollout
Our new system is progressively rolling out to all customers, with the previous system of two "Admin only" checks "NCCHC | Submission" and "NCCHC | Status" remaining initially.
Once we've verified our systems are operating as expected, we will fully phase out the old system, leaving only the new "Tasks" system remaining.
If you have questions or feedback, please contact Support, we'd be happy to help.